Our Policy
Family centered small business striving to provide a safe, supportive, but flexible experience- more info check out my website www.discoverymeadowstudio.com/payment-plans or contact me personally for questions/concerns. Over my 20+ years of experience I have found the following basic policies help reduce confusion/misunderstandings....
*Registration is required for each session - rsvp(s) for changes in class attendance.
*Payment is required to hold a space in class. Payment includes registration, tuition, & materials- nothing is hidden.
*Materials are a part of the curricula, needed for full developmental impact. Kindermusik online access (or you can contact me for physical kits) for home use are included. Once access or kits are received they cannot be regunded/returned unless there is a manufacture defect.
*Tuition adjustments May be available (when feasible) for extended emergencies/situations (requested ASAP). One month notice for disenrollment required. Deposit or registration fees are not refundable.
*Full refund if FULL session is canceled by instructor/studio- and usually options for moving classes are offered. Other refunds must be requested and depend on situation- once you have access, that access can not be refunded.
*If an individual class is canceled do to weather or instructor illness, a good faith effort to reschedule will be made. Unlimited makeups offered through regular schedule for pass/membership holders- subject to availability (space & developmentally appropriate). I usually also provide an extra makeup/demo/special event per quarter for another makeup opportunity- subject to studio & instructor availability & schedule.
*email is required by the Kindermusik system. Most communications are by automatic email. Automated texts are available if toggled on in your Kindermusik account settings. You are welcome to contact anytime using your preferred method- and you can request a different form of communication be used for any personal inquires/communications. (If you can not use email at all, contact Sally personally for options).