Our Policy

Family centered small business striving to provide a safe, supportive, but flexible experience- for more info check out my website www.discoverymeadowstudio.com/payment-plans, please read payment information & policies carefully, and contact me personally for questions/concerns. Over my 20+ years of experience I have found the following basic policies help reduce confusion/misunderstandings....

*Registration is required for each session- rsvps for changes in class attendance.

*Small deposit required to hold a space in class. Full payment includes registration, tuition, & materials- nothing is hidden.

*Materials are a part of the curricula, needed for full developmental impact. Kindermusik Kits (vary depending on class/activity) and online access for home use are included. Once home kits are received & opened they cannot be returned unless there is a manufacture defect.

*Tuition adjustments May be available (when feasible) for extended emergencies/situations (must be requested ASAP)- otherwise based on automatic system schedule. One month notice & payment minimums required for disenrollment. Any refund request will be processed based on situation, minus registration/administration/deposit fee, received/allotted materials, and tuition based on month notice.

*Full refund if FULL session is canceled by instructor/studio- and usually options for moving classes are offered.

*If an individual class is canceled do to weather or instructor illness, a good faith effort to reschedule will be made. Unlimited makeups offered through regular schedule for pass/membership holders- subject to availability (space & developmentally appropriate). I usually also provide an extra makeup/demo/special event per quarter for another makeup opportunity- subject to studio & instructor availability & schedule.

*email - the system requires an email and all studio/class/emergency info uses email. Text for mass communication is available only if you toggle on texting in our account. You are welcome to contact anytime using your preferred method- and you can request a different form of communication be used for any personal inquires/communications. (if you can not use email at all, contact Sally personally for options).